Terms And Conditions
Payment Policy:
Payment in full is required before the commencement of hire.
A photo of your driver’s license may be taken as security against hire equipment
Cancellation Policy:
Cancellations with more than 48 hours of booked date will receive a 50% refund.
Cancellations within 24 hours of booked date will lose 100% of booking amount paid
Bookings can be moved to another date with more than 24 hours’ notice prior to the original date booked, without charge.
Reasonable extenuating circumstances may recieve a “full refund”**
**A “full refund” is refunded in full, less the small bank fee charged for original payment transaction.& less other processing charges that Pedro's cannot reclaim.
Palm Cove Fishing activities can be subject to change (for example Jetty Maintenance) which may result in cancellation or reschedule as soon as conditions are suitable. If unable to rescedule a “full refund” will be paid*
Minimum age:
The person/s hiring any Pedro's Hire products must be 18 years and over
All children are to be accompanied by a responsible adult while using any of Pedro's Hire equipment.
Returns:
Hire Equipment is returned to the place of hire - for example if your booking is from and gear was picked up from the Alassio Resort, then equipment is returned back to Alassio.
Please ensure equipment is returned no later than your booked return time.
and finally, please contact us prior if you are unable to return equipment on time.
We are reasonable, however if equipment is not returned and you have not contacted us, we will assume equipment has been stolen and act accordingly.
General:
All "Hirees" are recommended to read our online FISHING INFO and LOCAL INFO pages/links.
These pages cover local rules and regulations for recreational fishing in the tropics, plus General Safety Practices around the local area/environment.
Information provided is for your overall comfort and safety.
Loss of equipment:
Pedro's accept a reasonable amount of loss and/or damage of equipment through general wear and tear, we also understand accidents can happen. However, if major items are simply lost or missing they may be charged for at a reasonable replacement cost.
We simply ask you treat the gear with a small amount of respect. Hirees take full responsibility for any incident/accident and/or potential loss incurred as a direct result of failure to adhere to our LOCAL INFO and FISHING INFO recommended guidelines.
